Terms and Conditions :
  1. I/We hereby apply for a finance facility for the short-term personal loan (“Facility”) mentioned in this application. I/We declare that all the particulars and information and details given/filled in this Application Form are true, correct complete and up-to date in all respects and no information has been withheld. I/We understand that the information given in this application shall form the basis of any loan that Vivifi India Finance Private Limited (“Vivifi”) may decide to grant to me/us and if at any stage of processing this application, it comes to the knowledge of Vivifi that, I/we have provided any incorrect or incomplete information, fabricated documents, false or fake documents, they will be treated by Vivifi as having been manipulated by me/us and Vivifi shall have the right to forthwith reject this loan application, cancel / revoke any sanction or further drawdowns or recall any loan granted at any stage of processing the application, without assigning any reason whatsoever and Vivifi and its employees/ representatives/ agents / service providers shall not be responsible/liable in any manner whatsoever to me/us for such rejection or any delay in notifying me/us of such rejection (including for any payments which may have been made by me to any vendor/ service provider prior to cancellation). I/We understand that Vivifi will also be procuring personal information from other sources/agents for taking appropriate credit decision and I/We have no objection for the same. I/We further confirm that I/we am/are aware of all terms and conditions of availing finance from Vivifi. I/We authorize Vivifi to make references and inquire relating to information in this application which Vivifi considers necessary, including from the banks where I hold bank accounts. I/We authorize Vivifi to procure my /our PAN No/copy of my/our PAN Card, other identity proof and Bank Account details from time to time, exchange, part with/share all information relating to my/our loan details and repayment history with other banks/financial institutions /Credit Information Companies/bureaux etc. and periodically obtain / generate Credit Reports and such other reports as may be required and I/we shall not hold Vivifi liable for use of this information. I/We confirm that there are no criminal or insolvency proceedings against me/us.
  2. I/ We declare that I/ We have not made any payment in cash, cheques or by any other mode along with or in connection with this Application Form to the person collecting my/our Application Form. I/ We shall not hold Vivifi or its employees/representatives/agents/service providers liable for any such payment made by us to the person collecting this Application Form.
  3. I/We understand and consent explicitly that Vivifi will utilize alternate sources of data apart from obtaining credit bureau records in order to determine if a loan could be extended. These alternate sources would be utilized now or in the future to better evaluate my profile in decisioning of my loan application and for analysing behaviour after my loan is approved and disbursed.
  4. I/We, consent that Vivifi may communicate with me at reasonable time through telephonic calls, or SMS on my mobile number mentioned in the Application Form as well as in this undertaking, or through any other communication mode, transactional information, various loan offer schemes or loan promotional schemes or any other promotional schemes which may be provided by Vivifi and I/we hereby authorize Vivifi and their employee, agent, associate to do so. I confirm that laws in relation to the unsolicited communication referred in “National Do Not Call Registry” (the “NDNC Registry”) as laid down by TELECOM REGULATORY AUTHORITY OF INDIA will not be applicable for such communication/calls/ SMSs received from Vivifi, its employees, agents and/or associates. I/We explicitly provide consent to Vivifi to use any means necessary to establish communication with me/us including but not limited to Voice calls, Texts, SMS, WhatsApp messages, In-app notifications, IVR dialling and Skype calls/texts.
  5. I/we understand that I/we have an option of not providing the information as required in this application form or as may be required by Vivifi from time to time. However, I/We do hereby expressly and irrevocably authorize Vivifi to collect, store, share, obtain and authenticate any aspect of my personal information / KYC either directly or through any of the authorized agencies and disclose such information to its agents/contractors/service providers and to also use such information in the manner that may be required by Vivifi including for the purposes of this loan and for purposes of its business and for such time period as they may deem fit. In this regard, I/we expressly and irrevocably authorize Vivifi to collect, use, verify and authenticate my / our personal identity information / KYC in any manner without any notice to me / us.
  6. I/We confirm that we have read and understood and accepted the general terms and conditions for the grant of Loan Facility. I/we also understand that the General Terms and Conditions shall be deemed to be applicable to any Drawdown granted by Vivifi pursuant to this application form. Vivifi shall be entitled to take such legal action as it may deem fit, upon occurrence of any of the Events of Default as set out and agreed by me/us in the above mentioned General Terms and Conditions of loan.
  7. Experian Terms and Conditions:

    In this document, references of “I and you” refer to the individual consumer consenting and seeking the credit information from Experian via the Vivifi portal.

    Vivifi is the entity authorized by the individual consumer to access credit information and score form Experian

    Experian refers to Experian Credit Information Company who shall be processing the request of the individual consumer, authenticating them and providing the information to Vivifi

    Information Collection, Use, Confidentiality, No-Disclosure and Data Purging

    Vivify shall access your Credit Information as your authorized representative and Vivifi shall use the Credit Information for limited End Use Purpose consisting of and in relation to the services proposed to be availed by you from Vivifi. Vivifi shall not aggregate, retain, store, copy, reproduce, republish, upload, post, transmit, sell or rent the Credit Information to any other person and the same cannot be copied or reproduced other than as agreed herein and in furtherance to CICRA.

    The Parties agree to protect and keep confidential the Credit Information both online and offline.

    You shall not hold Experian responsible or liable for any loss, claim, liability, or damage of any kind resulting from, arising out of, or in any way related to: (a) delivery of your Consumer Credit Information to Vivifi ; (b) any use, modification or disclosure by Vivifi of the contents, in whole or in part, of your Consumer Credit Information , whether authorized or not; (c) any breach of confidentiality or privacy in relation to delivery of your Consumer Credit Information to Vivifi ; (d) for any use made by the Company which is contrary to the Agreement entered into between the Vivifi and Experian. You shall not sue or otherwise make or present any demand or claim, and you irrevocably, unconditionally and entirely release, waive and forever discharge Experian, its officers, directors, employees, agents, licensees, affiliates, successors and assigns, jointly and individually, from any and all manner of liabilities, claims, demands, losses, claims, suits, costs and expenses (including court costs and reasonable attorney fees) (“Losses”), whatsoever, in law or equity, whether known or unknown, which you ever had, now have, or in the future may have against Experian with respect to the submission of your Consumer Credit Information and / or your decision to provide Experian with the authority to deliver your Consumer Credit Information to the Company . You agree to defend, indemnify, and hold harmless Experian from and against any and all Losses resulting from claims made against Experian by third parties arising from and in connection with this document.

    The Credit Information shared by you, or received on by us on your behalf shall be destroyed, purged, erased promptly within 1 (one) Business Day of upon the completion of the transaction/ End Use Purpose for which the Credit Information report was procured.

    The relationship between you and Vivifi shall be governed by laws of India and all claims or disputes arising there from shall be subject to the exclusive jurisdiction of the courts of Mumbai.


    Capitalised terms used herein but not defined above shall have the following meanings:

    “Business Day” means a day (other than a public holiday) on which banks are open for general business in Mumbai.

    “Credit Information Report” means the credit information / scores/ aggregates / variables / inferences or reports which shall be generated by Experian;

    “Credit Score” means the score which shall be mentioned on the Credit Information Report which shall be computed by Experian.

    “CICRA” shall mean the Credit Information Companies (Regulation) Act, 2005 read with the Credit Information Companies Rules, 2006 and the Credit Information Companies Regulations, 2006, and shall include any other rules and regulations prescribed thereunder.